Table of ContentThis Privacy Policy explains how 1win ("we," "us," or "our") collects, uses, stores, and protects your personal information when you visit our website, use our mobile applications, or access our sports betting and online casino services (collectively, the "Services").
By creating an account or using our Services, you acknowledge the practices described in this Policy. We may update this document periodically to reflect changes in legal requirements or platform features. Significant updates will be communicated via an on-site notice or email.
We collect only the data necessary to operate your account, process transactions, and comply with regulatory obligations.
Account Registration Details: Full name, date of birth, email address, phone number, country of residence, and preferred currency.
KYC & Verification Documents: Government-issued ID, proof of address, and source-of-funds documentation required for age verification, fraud prevention, and Anti-Money Laundering (AML) compliance.
Payment Information: Transaction details and payment method identifiers used for deposits and withdrawals.
Customer Support Communications: Records of live chat sessions, emails, and inquiries submitted to our support team.
Device & Technical Data: IP address, device model, operating system, browser type, language settings, and access timestamps.
Activity & Transactional Logs: History of wagers placed, casino game sessions, deposits, payouts, and login events.
Cookies & Tracking Technologies: Session and persistent cookies used to keep you logged in, remember preferences, prevent fraud, and analyze site performance.
We may receive supplementary verification data from licensed payment providers, identity verification vendors, and fraud-prevention databases to confirm your details and secure transactions.
We process your personal data based on the following legal grounds:
Contractual Necessity: To register your account, accept bets, settle wagers, and process deposits or withdrawals.
Legal & Regulatory Compliance: To fulfill mandatory obligations under gaming licenses, tax rules, Responsible Gaming standards, and AML/CTF (Counter-Terrorist Financing) regulations.
Legitimate Interests: To maintain platform security, detect suspicious betting patterns or bonus abuse, improve user experience, and resolve disputes.
Consent: To send promotional emails, SMS alerts, or push notifications—which you can opt out of at any time.
Your personal information is used strictly for legitimate operational and security purposes:
Account & Payment Management: Creating and maintaining your profile, verifying eligibility (18+), and executing INR or multi-currency transactions.
Security & Fraud Prevention: Monitoring for unauthorized account access, multi-accounting, match-fixing, and money laundering.
Customer Support: Investigating technical issues, payment delays, or bet settlement questions.
Platform Improvement: Using aggregated, non-identifiable analytics to optimize website speed, mobile app stability, and game selection.
Marketing Communications: Delivering personalized bonus offers and updates (only where permitted by your notification preferences).
We never sell or rent your personal data to third parties. Information is shared strictly when necessary with:
Payment Processors & Financial Institutions: To execute deposits and payouts safely.
Technology & Verification Partners: Cloud hosting providers, KYC/AML verification services, analytics tools, and licensed game suppliers.
Regulatory & Law Enforcement Authorities: When required by applicable law, court order, or licensing conditions to investigate fraud or illegal activity.
All third-party partners are bound by strict confidentiality agreements and data protection standards.
Our website uses cookies and similar local storage technologies to ensure smooth performance:
Essential Cookies: Required for core navigation, account login, and bet slip functionality.
Analytical Cookies: Help us understand traffic patterns and fix technical errors.
Preference Cookies: Store your chosen odds format, language, and interface settings.
You can manage or disable cookies through your browser settings at any time, though restricting essential cookies may affect certain site features.
We apply industry-standard technical and organizational safeguards to protect your data against unauthorized access, loss, or alteration:
Encryption: All data transmitted between your device and our servers is encrypted using TLS/SSL protocols.
Access Controls: Access to personal and financial records is strictly limited to authorized personnel under confidentiality obligations.
Infrastructure Security: Our servers are hosted in secure, audited data centers with continuous threat monitoring and firewall protection.
We retain your personal data only for as long as your account remains active and as required by law. Following account closure, certain identification and transactional records must be securely archived for a statutory retention period (typically 5 years) to comply with Anti-Money Laundering and regulatory audit requirements. Once this period expires, data is permanently deleted or irreversibly anonymized.
Subject to applicable data protection laws and regulatory retention rules, you have the right to:
Access: Request a copy of the personal data we hold about you.
Rectification: Update or correct inaccurate or incomplete profile details.
Erasure: Request deletion of your personal data when it is no longer required for legal or regulatory purposes.
Restriction & Objection: Object to processing based on legitimate interests or restrict certain uses of your data.
Withdraw Consent: Unsubscribe from marketing messages anytime via your account settings or the unsubscribe link in emails.
To exercise any of these rights, contact our support team. We may request identity verification before fulfilling data requests to protect your account security.
Because our technical infrastructure and payment partners operate globally, your data may be processed outside your country of residence. Whenever cross-border transfers occur, we implement recognized legal safeguards—such as Standard Contractual Clauses—to ensure your information receives a consistent level of protection.
If you have questions about this Privacy Policy or wish to submit a data privacy request, you can reach our team 24/7:
24/7 Live Chat: Available directly on the official 1win website and mobile app.
Customer Support Email: Use the official support email address listed in the Contacts / Help section of your account.
| Bet max amount | Possible Win |
| $ 0.00 | $ 0.00 |